Shipping policy

All orders are processed within 1 to 2 days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates
( Singapore )

Free shipping for orders over $100

 

Shipping option

Price (SGD)

Basic Package ( w/o Tracking )
2 - 4 Working Day

S$2.50

Tracked Package ( w/ Tracking )
1 to 3 Working day

S$4


In-store pickup

You can skip the shipping fees with free local pickup at 14 Scotts Road , Far East Plaza.
After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days.
We will send you an email when your order is ready along with instructions. 
Our in-store pickup hours are 1pm - 7pm on Mon - Sun ,excluding Public Holiday.
Please let us know a day in advance and have your order confirmation email with you when you come.

International Shipping

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Brunei & Malaysia

No. of Decks

Price (USD) 
Without Tracking

Price (USD) 
With Tracking

1 - 2

$3.40

$6.10
3 - 4

$5.00

$7.20
5 - 8 

$8.30

$11
9 - 16

$15.70

$18.40
 


Countries in Asia & the Pacific
(except Australia, Japan & New Zealand) 


No. of Decks

Price (USD) 
Without Tracking

Price (USD) 
With Tracking

1 - 2

$5.02

$7.72
3 - 4

$10.11

$12.81
5 - 8 

$17.61

$27.10
9 - 16

$34.47

$49.60
 

 

Australia, Japan, New Zealand & rest of the world


No. of Decks

Price (USD) 
Without Tracking

Price (USD) 
With Tracking

1 - 2

$6.97

$9.67
3 - 4

$13.86

$16.56
5 - 8 

$24.35

$27.04
9 - 16

$47.95

$50.65


International Transit time


Country Of Destination
(Major Cities/ Office of Mail Exchange)*


Estimated Delivery Time**For Major Cities
(Working Days) 
Asia and Countries in the Pacific 9 - 18
Middle East, Africa, Europe and America 16 - 24


* Shipping prices are estimates and subject to change
** Delivery times are only estimates and may/ may not be the actual delivery standard experienced.

** Any delay at the destination countries is beyond our control

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BlackDahlia.sg is not responsible for these charges if they are applied and are your responsibility as the customer.
 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your shipping confirmation email within 3 days of placing an order, please contact us at info@blackdahlia.sg with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges
Visit https://blackdahlia.sg/policies/refund-policy
 
If you have any further questions, please don't hesitate to contact us at info@blackdahlia.sg